Frequently asked questions.
We answer some of your questions!
We understand that you might have questions about AMHIE and our community portal and we are happy to help! From training to extensions – this should help you find the answers you are looking for.
If you can’t find what you need please use the helpline 02381 120010 or contact us over email support@amhie.com
I can't log into my account - how can I sort this out?
Don’t worry there could be a number of reasons that you might not be able to log in, but our team are knowledgeable and here to help.
- First of all, try a password reset by clicking the text underneath the log on box. You should then recieve an email from richard.curtis@rootofit.com with a link for you to reset and log on.
- If that doesn’t work contact our central team on 02381 120010 or over email support@amhie.com
For all of our training bookings, you have an account for 1 year, once your year is up you would need to purchase further training to continue access.
For anyone with an AMHIE membership, you can only access an account on the portal with a paid for membership, we do not offer access to our resources for those with free membership. You will find your free resources on our AMHIE News feed.
How do I know what training is right for me?
One of our team is happy to help you in a training needs analysis call, simply contact our central team on 02381 120010 or support@amhie.com
Alternatively, simply explore our training pages for more information about each course, with prospectus and costs involved. For those new to their role we recommend Introduction level courses, for those who are experienced we offer Advanced courses.
Who writes all of your training courses?
All of our training is developed by National mental health in education expert Richard Daniel Curtis.
Richard Daniel Curtis set up the Mental Health Awareness Programme in 2018. He started developing the National Educational Leaders in Mental Health for School Leaders who passed an assessment related to their awareness of mental health ethos and culture provision.
As a result of the green paper “Transforming children and young people’s mental health provision” the government committed to providing trained mental health leads in schools. With the announcement of the mental health lead role from the Department of Education, Richard developed training for mental health leads.
Is your training accredited?
Our training is accredited by Open Awards, we are also featured in the Department for Education’s list of accredited organisations to deliver mental health lead training under our parent company The Root Of It.
Do you offer discounts?
We can offer discounts on certain training programmes so please contact us if you have previously trained with us, or you are training a second member of staff on the same training. For our full paying members, we also offer training discounts of up to 30%. support@amhie.com or by phone 02381 120010.
Sorry, we are not able to issue discounts on our memberships as we work hard to keep the prices as low as possible just for you! You can join us for free, on the first tier of membership if budgets are tight.
How can I access the free training courses?
Our free training is for our AMHIE members, if you would like to access these courses, then please visit our AMHIE memberships page and sign up for paid membership.
Paid membership starts at £69+VAT for Individual, and you will have access to a range of resources, done-for-you-toolkits, discounts on training and more.
We offer memberships to Students, Individuals, Educational Settings/Trusts and Organisations – anyone working within the sector – each membership level was carefully developed to offer bespoke support to benefit the wider community.
Where do I hand in my portfolio?
Well done on completing your portfolio! You will find details of everything you need to know on your course pages ‘Handbook and Portfolio’ and ‘Portfolio Submission Tips’
To submit your portfolio, attach it to an email and send it to us on support@amhie.com make sure to include:
- Completed Portfolio, signed and dated
- Evidence tracker completed at the end of the portfolio
- Qualification Registration Form
- Setting Audit
- Setting Action Plan
For those doing an Introductory course, just upload your action plan to last page of your course and we will issue your certificate
For those doing an Intermediate course, complete the short portfolio on the last page of your course and submit it and we will mark it and issue your certificate.
Where can I get my training certificate?
For those enrolled on Advanced Training: Your completion certificate will be issued when you mark the last page of your course complete (Day 3 or Module 9 for online courses). Once your portfolio is marked you will recieve your accreditation certificate and qualification, the assessment team will contact you. This process can take up to 8 weeks from submission but if you are worried get in touch.
For those enrolled on Introduction or Intermediate training: Your completion certificate will be issued when you mark the last page of your course complete following your final submission.
For those completing any of the free training courses: Your completion certificate will be issued when you mark the last page of your course complete
For those completing the CPD modules: we offer certificates for completing the Diploma, for more information visit the course page
If you have a question we haven’t answered here then please reach out to our central team on support@amhie.com or over the phone 02381120010.